Service, witness Kesheng’s commitment and professionalism
Service Network:Our service network covers all provinces in China and all over the world, with professional technical personnel and strong technical force. All of them are professionally trained after-sales service technical teams by the company, which can solve customers' machine problems in a timely and effective manner.
After-sales service:After-sales service is the system model, which will maintain the customer's after-sales service in the most timely, reasonable, efficient and fast manner, so that the rights and interests of customers can be effectively reflected. A strong and complete service team will serve customers in a timely and effective manner.
Solution:The company’s technical elite is strong. No matter what the customer encounters with any machine failure (including equipment from other manufacturers), we will always solve it at the customer’s place as soon as possible. If a special difficult problem occurs safely, our large technical team, In the first time, we will work out solutions to solve problems for customers.
Service advantage:
1. The production cycle is short, inventory is prepared all the year round, and the order is delivered immediately, which can quickly meet customer production needs
2. Professional logistics and distribution mode, safe and fast, and customers worry-free
3. The whole machine is guaranteed for one year, free installation, debugging, training, maintenance, and lifetime maintenance during the warranty period
4. There are designated offices throughout the country and point-to-point services to solve problems and problems for customers conveniently and quickly
5. Provide pre-sale, in-sale and after-sale technical support, tailor-made exclusive solutions for customers
6. The product has a good reputation, old customers have a high return rate, and new customers have come here.